4-Day Harbin Ice & Snow Festival Small-Group Tour

Great Hotel stay Very Nice Tour guides Convenient planned daily trips Average selection of restaurant for food though

We were looking for a tour in SW China while in the area for work and found this one. While we wouldn't normally get a private tour but surprisingly it was actually cheaper than most of the group tours in the area and was great value. While I would usually rather keep one guide for the whole tour, as you get to know each other and they get to know what you are interested in, we changed guides 5 times during this trip (fortunately we had the same guide in Kunming at the start and end of the tour which was a real bonus as Murphy, our Kunming based guide, was excellent.) In this case changing guides had the advantage of local knowledge at each site so compensated for the change. Of the 4 guides we had 3 excellent and 1 very good with each of them working hard to look after us and make sure we enjoyed our trip. Vicky, our Dali based guide was also extremely good making our time there a highlight. The tour gives you 2 days at each base ie travel in the morning, have the afternoon and the next day touring the area then drive to the next base. We chose the driving tour as we feel it gives you a better experience of the area and you get to see the locals in action. All the drivers we had were great – they went out of their way to look after us and were very safe, which is saying something for driving in China. While all of the guides were very fluent in English none of the drivers could speak English which was a slight disadvantage as you didn't have the guides with you when traveling between bases but the friendliness and helpfulness of the drivers more than made up for this.
The tour was very well organised and we knew what we were doing from the time we met our guide on arrival at the Kunming railway station to when we walked through security at the airport on our way out. The tour comes with 4,5 and 6 star accommodation choices and we went for the cheapest 4 star option. While the English at the hotels was limited the guides made sure we were checked in and out and took care of any issues (which were minimal). The 4 star option is largely “Chinese style” hotels ie designed for Chinese visitors with breakfast consisting of what many westeners would consider dinner style food but there was always eggs and toast for the less adventurous. The hotels were all clean and comfortable and generally very well located. The Hotel in Kunming (Jin Jang Inn) was a bonus as it seemed higher than 4 star and we stayed there both on our way in and out. As well as breakfast, lunch came with the tour which was enjoyable as the guides choose the restaurants so we got a variety. I got the feeling that most of the restaurants were owned by friends or family or there was some arrangement with the guide, but as you get to formally review each guide and the meals at the end of each stop they work hard to make sure you enjoy the meal and there was always an abundance of food. We tried a range of local cuisine and there was only one meal we didn't think was up to par. You get your own dinner which also suited us as there is invariably a range of restaurants or for the more adventurous there is the street vendors and you can choose what you want. The vehicles we were driven in were all very good- plenty of space and very comfortable.
Being a private tour, while there was a set itinerary, which was diverse and very interesting with something for most people, the guides could tweak it to suit individual interests eg more time at one site and less at another. It is easy to get a bit templed out but overall the itinerary was a good mic of nature and culture. I would thoroughly recommend the tour and the company and we will be looking to the company if/when we go back – Guilin is next on the list as the guides were very happy to discus what they thought we would and wouldn't enjoy based on working with us on this tour,

Excellent guides, flexible and knowledgeable travel agent. They speak good English. Our trip was very well organized. We are 100% happy and I can recommend Top China Travel to everybody.

I contacted Top China travel for a 13 day China vacation (Beijing/Xian/Yangtze River cruise/Shanghai) and right from the start Bonnie provided me with great choices and package options. Throughout the entire planning and even during the trip Bonnie was there for us following up and making sure everything was perfect. Thank you Bonnie for making our China vacation unforgettable.